We are here to help! Whether you have questions about your order, need assistance with sizing, or just want to learn more about our products, the ZEST Fashion team is ready to assist you. Reach out to us through the contact options below, and we’ll get back to you as soon as possible.

Customer Service Contact Information

Email: support@zestofashion.com

Customer Service Hours:

  • Monday to Friday: 9 am - 9 pm (GMT)
  • Saturday: 10 am - 6 pm

Our team aims to respond to all inquiries within 24 hours during business hours.

Common Questions

To save you time, check out our FAQs for quick answers to frequently asked questions about shipping, returns, and sizing.

Frequently asked questions

How long does shipping take?

Standard shipping takes 5-10 business days. We also offer express shipping options at checkout.

Do you offer international shipping?

Yes, we ship worldwide! Shipping times and rates vary depending on your location.

How can I track my order?

Once your order has been dispatched, we’ll send you a tracking number via email, so you can follow its journey.

What is your return policy?

We accept returns within 30 days of purchase for unworn items with tags attached. For more details, please visit our Returns Policy.

Can I exchange an item?

Yes, exchanges are accepted for different sizes or styles, provided the items are in original condition.

How do I find the right size?

We have a detailed size guide available on every product page to help you find the perfect fit.

What materials are your products made from?

We use high-quality, breathable fabrics such as lace, cotton, and silk, designed for both comfort and style.

Is my payment information secure?

Yes, we use SSL encryption to ensure your payment details are secure and never shared.

I received the wrong item, what should I do?

If you received an incorrect item, please contact us at support@zestlingerie.com, and we’ll resolve the issue as quickly as possible.

Do I need to create an account to place an order?

No, you can checkout as a guest. However, creating an account allows you to track your orders and manage returns easily.